Refund & Cancellation Policy

Last updated: 2026-11-03

This policy explains cancelling SA QR Menu’s paid subscriptions and getting refunds.

1. Free trial

The 48-hour free trial needs no bank card and costs nothing, so there is nothing to refund. It stops on its own unless you choose a paid plan.

2. Cancelling renewal

You can cancel automatic renewal at any time in Dashboard › Subscription & invoices › “Manage your subscription”. Your subscription stays active until the end of the paid period and does not renew after it. There is no cancellation fee.

3. Refunds

You can ask for a full refund within 14 days of any payment (the first payment or a renewal). After 14 days we do not refund the current period, but you can cancel renewal to avoid the next payment.

When a payment is refunded, the subscription it paid for ends and its plan’s features stop.

4. How to ask for a refund

Send your request through “Support” in the dashboard or on the home page with your registered email and the payment date, or through Paddle with the link on your payment receipt (paddle.net).

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

The money goes back to the same payment method; it may take a few days to appear, depending on your bank.

Contact us

For any question about this page or your account: tap “Support” on the home page or send its contact form, or use Dashboard › Support if you have an account.